{"id":9,"date":"2025-08-10T21:08:10","date_gmt":"2025-08-10T21:08:10","guid":{"rendered":"https:\/\/calmcozyhome.com\/?page_id=9"},"modified":"2025-08-10T22:00:56","modified_gmt":"2025-08-10T22:00:56","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/calmcozyhome.com\/?page_id=9","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; global_colors_info=&#8221;{}&#8221;]<!-- divi:paragraph -->\n<h3 data-start=\"558\" data-end=\"593\"><strong>Refunds &amp; Returns Policy \u2013 Calm Cozy Home<\/strong><\/h3>\n<p><strong><\/strong><\/p>\n<p data-start=\"315\" data-end=\"551\">At <strong data-start=\"318\" data-end=\"336\">Calm Cozy Home<\/strong>, we want you to be completely happy with your purchase. Since we sell <strong data-start=\"407\" data-end=\"427\">digital products<\/strong> that are available for instant download, our refund and return policy works a little differently than for physical goods.<\/p>\n<hr data-start=\"553\" data-end=\"556\" \/>\n<h3 data-start=\"558\" data-end=\"593\"><strong data-start=\"562\" data-end=\"591\">1. Digital Product Policy<\/strong><\/h3>\n<p data-start=\"594\" data-end=\"708\">All of our products\u2014eBooks, courses, printables, checklists, and guides\u2014are <strong data-start=\"670\" data-end=\"691\">digital downloads<\/strong>.<br data-start=\"692\" data-end=\"695\" \/>This means:<\/p>\n<ul data-start=\"709\" data-end=\"880\">\n<li data-start=\"709\" data-end=\"749\">\n<p data-start=\"711\" data-end=\"749\">No physical product will be shipped.<\/p>\n<\/li>\n<li data-start=\"750\" data-end=\"800\">\n<p data-start=\"752\" data-end=\"800\">You will receive instant access after payment.<\/p>\n<\/li>\n<li data-start=\"801\" data-end=\"880\">\n<p data-start=\"803\" data-end=\"880\">Because digital products <strong data-start=\"828\" data-end=\"852\">cannot be \u201creturned\u201d<\/strong>, all sales are <strong data-start=\"868\" data-end=\"877\">final<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"882\" data-end=\"885\" \/>\n<h3 data-start=\"887\" data-end=\"925\"><strong data-start=\"891\" data-end=\"923\">2. No Refunds After Purchase<\/strong><\/h3>\n<p data-start=\"926\" data-end=\"1139\">Once your order is processed and the files are delivered, we <strong data-start=\"987\" data-end=\"1040\">cannot offer refunds, exchanges, or cancellations<\/strong>. This is because the product has already been sent to you in full and cannot be \u201cun-downloaded.\u201d<\/p>\n<hr data-start=\"1141\" data-end=\"1144\" \/>\n<h3 data-start=\"1146\" data-end=\"1169\"><strong data-start=\"1150\" data-end=\"1167\">3. Exceptions<\/strong><\/h3>\n<p data-start=\"1170\" data-end=\"1238\">We may offer a refund or replacement <strong data-start=\"1207\" data-end=\"1215\">only<\/strong> in the rare case of:<\/p>\n<ul data-start=\"1239\" data-end=\"1379\">\n<li data-start=\"1239\" data-end=\"1277\">\n<p data-start=\"1241\" data-end=\"1277\">Duplicate purchases made in error.<\/p>\n<\/li>\n<li data-start=\"1278\" data-end=\"1379\">\n<p data-start=\"1280\" data-end=\"1379\">Technical issues that prevent you from accessing your files (and we cannot resolve them for you).<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"1381\" data-end=\"1520\">If you believe your situation qualifies, please email us within <strong data-start=\"1445\" data-end=\"1455\">7 days<\/strong> of purchase at <strong data-start=\"1471\" data-end=\"1495\">admin@calmcozyhome.com<\/strong>\u00a0with your order details.<\/p>\n<hr data-start=\"1522\" data-end=\"1525\" \/>\n<h3 data-start=\"1527\" data-end=\"1580\"><strong data-start=\"1531\" data-end=\"1578\">4. Responsibility for Downloading &amp; Storage<\/strong><\/h3>\n<p data-start=\"1581\" data-end=\"1622\">It is the customer\u2019s responsibility to:<\/p>\n<ul data-start=\"1623\" data-end=\"1805\">\n<li data-start=\"1623\" data-end=\"1695\">\n<p data-start=\"1625\" data-end=\"1695\">Ensure you have the correct software\/apps to open and use the files.<\/p>\n<\/li>\n<li data-start=\"1696\" data-end=\"1767\">\n<p data-start=\"1698\" data-end=\"1767\">Download and save your purchase promptly after receiving the email.<\/p>\n<\/li>\n<li data-start=\"1768\" data-end=\"1805\">\n<p data-start=\"1770\" data-end=\"1805\">Back up your files to avoid loss.<\/p>\n<\/li>\n<\/ul>\n<hr data-start=\"1807\" data-end=\"1810\" \/>\n<h3 data-start=\"1812\" data-end=\"1844\"><strong data-start=\"1816\" data-end=\"1842\">5. Product Information<\/strong><\/h3>\n<p data-start=\"1845\" data-end=\"2008\">We do our best to clearly describe each product in the listing so you know exactly what you are purchasing. Please read the descriptions carefully before buying.<\/p>\n<hr data-start=\"2010\" data-end=\"2013\" \/>\n<h3 data-start=\"2015\" data-end=\"2038\"><strong data-start=\"2019\" data-end=\"2036\">6. Contact Us<\/strong><\/h3>\n<p data-start=\"2039\" data-end=\"2149\">If you have any questions before purchasing, please reach out\u2014we\u2019re happy to help you make the right choice.<\/p>\n<p data-start=\"2151\" data-end=\"2212\">\ud83d\udce7 <strong>admin@calmcozyhome.com<\/strong><br data-start=\"2178\" data-end=\"2181\" \/>\ud83c\udf10 <a href=\"https:\/\/calmcozyhome.com\/\"><strong data-start=\"2184\" data-end=\"2210\">Calm Cozy Home Website<\/strong><\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<!-- \/divi:paragraph -->[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Refunds &amp; Returns Policy \u2013 Calm Cozy Home At Calm Cozy Home, we want you to be completely happy with your purchase. Since we sell digital products that are available for instant download, our refund and return policy works a little differently than for physical goods. 1. Digital Product Policy All of our products\u2014eBooks, courses, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Refund and Returns Policy - Calm Cozy Home<\/title>\n<meta name=\"description\" content=\"Read Calm Cozy Home\u2019s refund policy for digital products. 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